A Travertine Floor in Wayne, NJ, Looks Brand-New Thanks to Our Tile and Grout Cleaners
July 14, 2024
Travertine surfaces are an excellent option for any area of the home because they are beautiful, stylish, and durable. However, the stone requires proper care and can decay over time, losing its appeal. In certain instances, daily wear and tear or harsh cleaning products can cause long-term damage that might need professional restoration. A client in Wayne, NJ, recently contacted us because she was experiencing a similar issue.She had a beautiful travertine floor, but the surface deteriorated over the years, and she was disappointed because it looked grimy and unappealing. The problems persisted even after trying various DIY methods. The negative outcome was frustrating, so she sought professional assistance after deciding it was the best option. Thankfully, an online search for tile and grout cleaners in Wayne, New Jersey, led her to our website.
The homeowner enjoyed exploring our easy-to-navigate website. The user-friendly interface guided her to informative blog posts and a picture gallery showcasing the outstanding results of our work. Convinced that we could restore her floor, she used our online scheduler to request a complimentary consultation at a convenient date and time.
Sir Grout brings best-in-class skills to every job, restoring honor to hard surfaces in need. We uphold a professional image that reflects our commitment to exceptional service, emphasizing punctuality, appearance, and readiness to handle any hard surface challenge. Our team wears sharp uniforms and drives well-marked vehicles, making us easily identifiable to our clients upon arrival.
We noticed a few issues on the travertine surface as we began the in-home consultation. The stone was deteriorated, with damaged grout that was soiled and unsealed. We explained that grout is a porous material that can absorb dirt, water, and grime, leading to staining, discoloration, and decay. The surface needs a special sealant to prevent further damage.
Following the assessment, we recommended our tile and grout cleaning and sealing service to address the issues. Our professional restoration process uses high-end equipment and exclusive products known for delivering exceptional results. We provided a no-obligation quote and outlined each step, assuring the client we would revamp the travertine floor with a fresh look.
Our reasonable quote met the owner's expectations, and she was pleased with our proposed solution. She decided to hire us and promptly scheduled a convenient date and time for us to return and complete the job.
Customer satisfaction is paramount to us, and the safety of our client's property is one of our top priorities. We wear non-steel toe rubber sneakers, use lightweight tools, and protect all areas during our work. We returned on the appointed date, eager to begin the job and restore the travertine floor. We swiftly set up our equipment and proceeded with the multi-step process, keeping our client informed and answering all her questions.
First, we deep-cleaned the surface using a high-speed scrubber and our exclusive cleaner. This superior product, crafted with top-quality ingredients, is stone-safe and offers thorough cleaning without leaving any residue or damaging the surface.
Next, we restored the grout and sealed it with our premium product, ColorSeal. This high-quality sealant repels dirt, water, and grime, preventing stains and other damage. It's ideal for high-traffic areas as it minimizes wear and tear, making maintenance easy for our clients.
ColorSeal is a state-of-the-art sealant that gives grout a consistent color and a refreshed appearance, enhancing the overall look of the surface. It's available in various colors, allowing our clients to find a perfect match for their tiles or choose a new shade for a stylish update. On this project, ColorSeal gave the stone a uniform color.
After flawlessly executing all the steps, we cleaned up and invited our client to inspect the results. The owner was thrilled with the renewed appearance of the surface and expressed her satisfaction, saying our work had exceeded her expectations.
She thanked us for our exceptional work and promised to recommend Sir Grout Northern New Jersey to family and friends with similar hard surface issues. Additionally, she planned to spread the word about our excellent services by sharing her positive experience and giving us a five-star review on Google.
We always take some time to give our clients a few helpful tips for better maintenance. Proper care includes regular cleaning, periodic sealing, and promptly addressing issues. We recommend establishing a weekly cleaning routine using pH-neutral and soap-free cleaners like Sir Grout's Natural Hard Surface Cleaner. Unlike other cleaners, our non-toxic product won't damage the stone, delivers amazing results, and is safe for everyone in her home, including pets.
In contrast, soap-based products or substances with acidic properties can damage the stone because they contain strong chemicals and other harsh ingredients. Moreover, they leave a residue that can dry on the surface, leading to discoloration, staining, and other issues like etching. Avoid rinsing mops in dirty water when cleaning the floor, and avoid using abrasive tools because they can scratch the stone.
Do you want to have beautiful floors? Don't worry! Sir Grout Northern New Jersey's skilled craftsmen can help you. Our top-of-the-line processes can restore any surface in your home, making future maintenance less troublesome. Contact us today by calling (201) 571-2424 or using our online scheduling option to book a free quote.